Welcome to Visa Solutions 4u! We aim to provide honest and transparent visa consultation services to our clients. Before you begin your immigration journey with us, it's essential to understand our Refund Policy. This detailed policy ensures that you are well-informed about when a refund is possible and when it is not.

General Refund Conditions

If you are eligible for a refund as per our policy, Visa Solutions 4u will process it within 60 working days after you submit a Refund claim form.

Along with the form, you must provide:

  1. A copy of your payment receipt made to Visa Solutions 4u.
  2. All necessary supporting documents.

If you fail to submit the required documents with the refund form, you will not be eligible for any refund.

Refund in Case of Withdrawal or IELTS/TEF Failure
  1. No refund will be provided if you withdraw, abandon, or stop your application for any reason after signing up with us.
  2. If you fail to take or pass IELTS/TEF exams (which are mandatory), no refund will be issued.
  3. If you do not submit the required IELTS/TEF certificate, you will forfeit your right to any refund.

Refund and Penalty for Delayed Document Submission
  1. Clients must provide all required documents within 60 working days from the date of agreement.
  2. Failure to submit documents within this time will lead to a penalty of 20% of Visa Solutions 4u fees.
  3. If the delay extends beyond 120 working days, your case will be considered voluntarily abandoned, and Visa Solutions 4u will stop processing your application.
  4. No refund will be issued for abandoned cases.
  5. If you wish to pause your application for more than 4 months, you must:
  6. Email your case officer officially.
  7. Pay an additional fee of ₹15,000.

Visa Approval is at the Discretion of Authorities
  1. The final decision on your visa application lies with the Immigration Authority, Consulate, or High Commission.
  2. Visa Solutions 4u only provides consultation services and does not guarantee visa approval.

Refund in Case of Rejection by Immigration Authorities
  1. If your visa application is rejected, Visa Solutions 4u may refund the applicable amount as per this policy.

To claim a refund, you must:

  1. Submit a Refund Claim Form.
  2. Provide a copy of the official rejection letter or passport with a rejection stamp.
  3. Include a copy of the payment receipt made to Visa Solutions 4u.
  4. Without these documents, no refund will be processed.

Reasons Where Refund Will NOT Be Issued
  1. If the client or any family member fails the medical examination.
  2. If a Police Clearance Certificate (PCC) is not genuine or older than 3 months.
  3. If the client cannot prove sufficient settlement funds.
  4. If fraudulent documents or false information are submitted.
  5. If the client or family members have violated immigration laws previously.
  6. If the client delays submission of additional documents requested by authorities.
  7. If the client receives an Invitation to Apply (ITA) and does not submit the online application with all required documents within 60 days.
  8. If the client misses a visa interview scheduled by authorities.
  9. If the client abandons or withdraws their case for personal reasons.
  10. If only partial payments are made for full services.
  11. If Credential Evaluation/Skills Assessment is positive, but the client does not proceed further.
  12. If there are government rule changes or delays by immigration authorities.

Other Refund Cases

Any refund, if applicable, will be processed within 60 working days from the submission of a complete Refund Claim Form along with all necessary supporting documents.

Important Points to Remember

  1. Refund processing starts only after receiving all required documents.
  2. Clients are fully responsible for submitting timely and accurate information.
  3. Visa Solutions 4u acts as a consultation service provider and does not influence visa decisions.
  4. Visa approval or rejection is purely at the discretion of the Immigration Authorities.

Conclusion

Our Refund Policy is designed to maintain transparency and set the right expectations from the start. We encourage all clients to read this policy carefully before engaging our services. For any questions or clarification, feel free to contact Visa Solutions 4u.

Let Visa Solutions 4u be your trusted partner for immigration success!

Contact Details

For further assistance or any queries regarding our refund policy, please get in touch with our team:

  • Janakpuri (Delhi)
  • Kirti Shikhar Tower, 105-105A, Janakpuri District Center, Janakpuri, New Delhi, Delhi 110058

  • Tagore Garden (Delhi)
  • Z-55, Tagore Garden, Najafgarh Road Rajouri Garden Extension New Delhi, Delhi, 110027

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